Privacy Policy

WiFEC Privacy Policy & Cookie Policy

1.  Introduction

1.1  The websites is owned and operated by WiFEC,with global headquarters at 31000 Toulouse, France. 

1.2  WiFEC values your privacy. We are committed to protecting your privacy and will only use the information that we collect about you lawfully. WiFEC will NOT sell, share, rent or trade a donor’s or user’s information or personal data with anyone else, nor send donor mailings on behalf of other organizations. This policy is intended to give you an understanding of how and why we use the information you give us. 

1.3   If you have any questions about this policy, please contact WiFEC at

1.4 Please read the following carefully to understand our practices regarding your personal data and how we will treat it. By using our website or providing us with your personal information you agree to your personal information being used and stored in the manner set out in this policy. We may update this policy from time to time without notice to you, so please check it regularly. 

2.  How we collect information about you

Information you give us 

2.1  We may collect information from you in the following ways: 

(a) Our use of cookies (please see the Cookies section below); 

(b) You make a donation to us, or respond to our mailings and appeals; 

(c) You contact us with inquiries or other correspondence (including via social media, website, etc.) or become involved with us in another way; 

(d) You join WiFEC as Member, Volunteer or Student; 

 (e) You sign up for an account on

2.2  If you interact with us in one of the ways listed above, we may collect and process personal information about you such as: 

(a) Your name, address, email address, telephone number, your age, your employer; 

(b) Information you enter onto our website; 

(c) Records of your correspondence with us, if you have contacted us; 

(d) Details of your visit to our website, including your IP address; 

(e) Financial information such as your bank or credit card details; 

2.3  We may also collect sensitive personal information about you, such as details about a health condition or disability, where it will mean we can communicate with you appropriately in the future. 

2.4    WiFEC does not intend to collect information from children under the age of 18 via this website. If you are under 18 years old, you should not provide personal information on our website or use this site without the supervision or authorization of an adult.  

In addition, please note that children under the age of 18 may not make donations on this website without parental consent. 

Information we receive from other sources  

3.  Why and how we use your information and on what basis

 3.1  We will process your personal information in accordance with this policy and our obligations under applicable data protection laws and regulations, for one or more of the following reasons: 

(a) To administer your donation or support your fundraising; 

(b) To provide you with the services, activities or information you have indicated you are happy to receive or which you have asked for; 

(c) To comply with applicable laws and regulations, and requests from statutory agencies; 

(d) For our own internal administrative purposes and to keep a record of your relationship with us;  

(e) To manage your communication preferences with us generally;

(f) To provide you with information about volunteering opportunities; 

(g) To provide you with details about our projects; 

(h) To provide essential event information where you have signed up to attend; 

(i) To notify you about changes to our service and/or donor/sponsorship opportunities;  

(j) To provide you with information about goods or services we feel may interest you; 

(k) To ensure that content from our website is presented in the most effective manner for you;

 3.2  While generally we will seek consent to process your data at the point we collect it, in some cases we may process data without consent where we are legally allowed to do so, and where we have legitimate reasons for doing so (e.g. to process a donation you have made or in accordance with this policy), provided we respect your legal rights. 

3.4  If you request to receive no further contact from us, we will keep some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we do not accidentally store details for the same person multiple times. If we did not retain this information then this could result in us contacting you again as we would no longer have a record of your request not to be contacted. 

3.5  We will keep your personal data for no longer than is necessary for the purposes for which it is processed, in accordance with our internal policies. 

4.  Where is your information stored

 4.1   WiFEC uses cloud-based platforms for storage of all information.  

The information we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by persons operating outside of the EEA. If we send your personal data outside the EEA we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details you agree to this use of your data. 

4.2  Online payments are processed by third party processors. All transactions will be encrypted.  

Donations made through our website are in compliance with PCI data security standards.  We do not store or retain your credit/debit card information after the transaction is processed. 
4.3  The transmission of information via the internet is not completely secure (though note that online payment transactions are securely encrypted). Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. 

5.  Who has access to your information / who we share your data with

5.1    When you make a donation via credit card, that donation is serviced and processed by third party processors.  

 5.2    We do not sell your data to third parties for the purposes of marketing. In other cases we will not share your personal data with third parties except in accordance with this policy or when we have your permission. 

5.3  We may disclose your information to other organizations and agencies if we are under a duty to disclose or share it in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property or safety of us or others. For example, we may share your information pursuant to a court order.  

6.  Your rights

 6.1  To request details of the information we hold about you, if you have provided us with your personal information, but decide at a later date that you no longer want to receive information from us, or if you wish to update us that your contact details have changed or change your preferences, simply let us know. 

You may contact us at

6.2  Instructions for unsubscribing from emails will also be included in each email communication we send. 

6.3  Users in the EU or EU citizens are granted a number of additional rights under the General Data Protection Regulation. These include: 

(a) The right to rectification; 

(b) The right to erasure; 

(c) The right to restrict processing; 

(d) The right to data portability; 

(e) The right to object; 

(f) Rights in relation to automated decision making and profiling. 

6.4  If you are unhappy with the way we have processed your personal data, please contact us at

7.  Cookies

 7.1  For more information on how cookies are used on our website, please see our cookies policy below. 

8.  Changes to our privacy policy

 8.1  We may make changes to this policy from time to time, so we encourage you to check it frequently. By continuing to use our website you will be deemed to have accepted those changes. 



  1. What are cookies and how we use them
  1. Third party websites and social networks

If you click on a hyperlink from our website to any third-party websites (e.g. a donation processor or if you ‘share’ content from our website with friends or colleagues on social media), you may be sent cookies from these third party websites. They will do so pursuant to their own policies on privacy and cookies. It is recommended to check their privacy policies to fully understand their use of cookies. 

  1.  Disabling cookies

3.1  By using our website, you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected or disabled by your browser). 

3.2  Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies. If you do not accept our use of cookies as set out in this policy, please set your internet browser to reject cookies. Disabling of cookies may impair your ability to use our website or reduce the functionality of some features.  

  1.  Changes to this policy and further information

4.1  We may update our use of cookies, and this policy, from time to time, so please check this policy regularly.